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The following are FAQs from our clients before purchasing from BOSHANG.
If you have other questions, please just send it to simon@boshangvape.com.
Products Informations
View the product page for detailed information, all BOSHANG product pages contain product specification information.
● BOSHANG's devices compatible with a range of oils including CBD、THC、HHC、Delta 8、Delta 9、Live Resin、Rosin and Liquid Diamonds, allowing you to choose the best solution for your market.
● Importantly,Live Resin and Rosin require customized lower pressure settings. You can consult the website advisor for more information.
BOSHANG has 100,000 level and CGMP level clean workshops. Our products comply with international standards and have passed management system certifications such as ISO9001 and ISO13485. If you need to view certification documents, we can provide relevant documents including reports, conformance, insurance and other necessary export documents.
Ordering and Payment
Yes, we usually have a minimum order quantity (MOQ) to ensure production efficiency and cost control. The specific MOQ may vary depending on the product type and customer needs. You can contact us through the website for detailed information.
Please refer to our "Contact us" page for contact information to place an order.
Our prices are subject to change depending on supply and other market factors. We will send you an updated price list after you contact us for further information.
We offer two payment methods: transfer or wire.Please contact us for confirmation before payment to avoid payment errors or delays.
Customization
BOSHANG offers professional customization services for cannabis brands, boasting an extensive product line capable of meeting customization needs of various scales. For information on bulk customization solutions, please feel free to contact us at any time.
BOSHANG offers comprehensive customization support, covering all aspects of cartridges and disposable(All-In-One)products,including colors, tips, tank, oil window, materials, printing, logo and more.BOSHANG will work closely with you, from design to production, to ensure your products stand out in the market.
Shipping and Delivery
● For samples, the lead time is about 7 days.
● For mass production, the lead time is 20-30 days after receiving the deposit payment. The lead times become effective when we have received your deposit, and we have your final approval for your products.
● The shipping cost depends on the way you choose to get the goods. Express is normally the most quickest but also most expensive way. By seafreight is the best solution for big amounts.Exactly freight rates we can only give you if we know the details of amount, weight and way. Please contact us for further details information.
● Of course! We always use high-quality export materials and provide professional packaging based on the characteristics and needs of our products.Our devices is shipped using certified carriers to ensure the safety of the products during transportation. Additionally, the logistics team monitors the shipping status throughout the entire process to guarantee that the products are delivered to you on time and in perfect condition.
● If you have special requirements for packaging or transportation, please feel free to let us know and we will be happy to provide you with corresponding solutions.
After-Sale Service
Our commitment is to ensure that you are satisfied with our products.If there are quality issues with the product, you can provide timely feedback through the "Contact us" page on the official website and we will provide specific solutions accordingly.